What does each verification tier mean?+
Tier 1 confirms the seller's identity. Tier 2 adds a legal review of the title deed and survey plan. Tier 3 adds an on-site survey of the plot itself. Tier 4 is the full PlotShield pack — a title trace at the Land Registry, Governor's Consent confirmation, and a bound report you carry into conveyancing.
How long does verification take?+
Tier 1 is typically 24 hours. Tier 2 runs 2 to 3 days. Tier 3 runs 3 to 5 days once the surveyor has site access. Tier 4 takes 7 to 14 days because of Land Registry turnaround. These are working-day estimates; holidays and state registry backlogs can add time.
What happens when a verification expires?+
Tier 3 site verifications and Tier 4 title checks are stamped with a completion date. Tier 4 is recommended to be refreshed annually; Tier 3 photography is considered fresh for twelve months. When a verification ages out, the badge drops to the highest still-valid tier and the listing is surfaced to the seller to refresh.
Can I request a higher tier on a listing I'm interested in?+
Yes. Signed-in users can request an additional verification directly from the listing or from the requests section of their dashboard. We route the request to the seller and confirm back once a partner has been assigned. You are not billed for the request itself — any partner fee is quoted before work begins.
How do you choose verification partners?+
Every partner must be registered to practice in Nigeria (SRA for legal firms, SURCON for surveyors), carry professional indemnity insurance, and accept our reporting format. We review each partner's work sample-by-sample in the first few months of the engagement and continue spot checks thereafter.
What if I'm buying from outside Nigeria?+
The verification process does not change — partners still run the same checks. From your dashboard you can request a Tier 4 pack, ask for a fresh site video, or nominate a representative in-country to attend the final walk. Document handover is always to your registered email once identity is confirmed; every transfer stays on-platform so there's a single audit trail you can rely on.
Why don't I see unverified listings on the site?+
Tier 0 listings are sellers who have submitted a plot but not yet completed ID verification. We hold them in an intake queue rather than publishing them — showing unverified inventory would undermine the trust-signal the rest of the tiers are built to provide. As soon as ID is confirmed the listing moves to Tier 1 and goes public.
How do risk flags work?+
Risk flags are amber annotations on an otherwise-verified listing. A partner may clear a deed and still note that the access road is unpaved, or that the survey plan predates the current state format. Flags do not block a listing; they surface the kind of thing a careful buyer would ask about anyway. Red flags are different — a red flag delists the plot entirely.
